Archive for December, 2006

December 29, 2006: 1:40 am: beezerBeezer, Video Games

It’s a drug. I’m addicted.

To the point that I actually spent an entire day playing it with a buddy of mine. That’s right. We had the day off work and we played the ultimate game of air guitar. And we’re both pushing 30.

Man. We are lame.

December 20, 2006: 7:35 pm: beezerBeezer, Random Video

This video is freaking awesome.

http://www.youtube.com/watch?v=JzqumbhfxRo

And Here’s another video by the same guy. Also awesome.

http://www.youtube.com/watch?v=o9698TqtY4A

December 19, 2006: 4:37 pm: beezerBeezer, Customer Service

At this point, I am convinced that Office Max hates its customers. After my previous experience with customer service at Office Max, I decided that rather than purchase anything from the store, I’d use my gift card online, hoping to avoid a customer service nightmare.

I was wrong.

I logged onto Office Max’s site and found the PDA I had wanted in the store. When I tried to add it to my cart, I kept getting an error message telling me that my connection had been severed and to try again. After “trying again” 5 times, I finally got it added to my cart. Now its time to checkout and be done with Office Max forever.

First they want my billing info (including billing address), so I enter that into the form. Next, they want my shipping address. Now, I like to have electronics and expensive items shipped to my office, since they usually have to be signed for. This way, even if I’m not there, someone in the mailroom can sign for it; makes life much simpler. Well, I enter in my office address and I’m told that I can’t use that address since it’s different than my billing address. And that confuses me since there is a checkbox that says “Shipping address is same as billing address”. That would lead me to believe that it is ok to enter an address that is different from the billing address. I will say that I have run into several sites recently that have this same issue (want same billing and shipping address). So, frustrated yet again with Office Max, I enter my home address.

This all happened on Friday. I knew that my stuff wouldn’t be shipped on Saturday or Sunday, so I didn’t bother to check. Monday morning, I logged in to check the shipping status and it hasn’t shipped. No big deal, they’ll ship it later today. Monday night at around 11:00, I check and it still hasn’t shipped. That’s odd. I thought for sure that they would have shipped it Monday, since they got the order Friday afternoon at 3:00.

So this morning, Tuesday, I log in and it has finally shipped. There is even a message that tells me to click on the truck icon to see shipping info from UPS. Well, I click on my order and not only is there no truck icon, but the arrival date has now mysteriously disappeared (it had been 4-7 days).

Now all I know is that my item has been shipped but I have no way of tracking it and no general idea of when it might arrive. Thanks Office Max!!

I can say for certain, that I will never buy anything from Office Max again.

December 15, 2006: 5:53 pm: beezerBeezer, Customer Service

I went to return some jump drives that I had gotten as a gift from Office Max today. I got my store credit easy enough, but after that, my OM experience deteriorated quickly.

I was looking to spend my store credit on a PDA, so I visited the few places in the store that I thought the PDA’s might be located. With the MP3 players?? Nope. In the “Organizer” section?? Nope. In the day planner section?? Nope. So at this point I have been wandering around the store for about 15 minutes and I realize that NO ONE has bothered to ask if I need help. And I’m pretty sure I looked lost and confused, since I was lost and confused. And I absolutely cannot stand it when you receiver zero customer service when you are in a store to spend money and help them stay in business. I’m not asking to be treated like a king, but a simple “Can I help you?” would be great.

At this point, I receive a phone call from a friend. WHILE I AM ON THE PHONE, one of the customer service reps comes up and asks if I need help. WHILE I AM ON THE PHONE!!!! They wouldn’t come near me when I was wondering around looking confused, but as soon as I get on the phone they are more than eager to help me. I tell the gentleman that I don’t need help at the moment because I’M ON THE PHONE.

After I hang up, I resume looking lost and confused. I do this for another 5 minutes and I’m treated like a Singapore hooker with sores on her mouth and a case of the clap. No one comes near me. Finally, one of the reps begins approaching me (so I think). I tell him that I have a question. And he continues to walk past me, muttering something about “…need to keep circling.” Since he seemed incapable of stopping for 3 seconds to answer my question, I followed him and asked if they carried PDA’s. He grunted something and pointed to an end cap located near the telephones. Thanks!!!

Well, I walk over to the PDA’s and begin signaling that I need help: stare at product; glance up and look around wildly for someone to help with pleading eyes. After about five minutes of this, someone finally approaches me and is able to inform me that they were out of the particular one I wanted.

In all, I spent 25 minutes in Office Max to find out the thing I wanted was not in stock at the moment. After I learned that I could use my store credit gift card online, my decision on visiting that Office Max again was easy. Not. Gonna. Happen.

I HATE BAD CUSTOMER SERVICE.

: 2:59 pm: beezerBeezer, Food

We had our “end of year” (thank you political correctness) party at work today. It was pot luck. We have 26 people in our department. So that’s 26 casseroles that were brought in, each of which could feed 4 people.

Needless to say, I ate until I could eat no more. Then I rested for a moment and ate some more. And now I am getting ready to lay down in my bed and weep away some of the 14,673 calories I ingested, as I am completely miserable. I feel as though at any moment, my stomach could rupture. That’s how full I am.

God, I love America!!

December 14, 2006: 7:10 pm: beezerBeezer, Cars, New Format

Alright. I’ve decided that I need to change up the format a little bit. I’m not able to watch movies fast enough and I’ve found that I tend to repeat myself in the various movie posts. So I’m going to switch up to more of a typical blog style format. I’m not going to focus on any one thing in particular but just what ever happens to inspire me on a given day.

So the first topic will be cars. Specifically sports cars and the automatic transmission. I don’t get this. You want a sporty car but don’t want to do the part of the work that makes it sporty?? I just don’t get it. You get so much more power out of the manual transmission that you do out of an automatic, because you dictate the changing of gears. And sports cars are all about power. Why would you rob yourself of that power?? There is just something inherently wrong with a sports car with an automatic transmission.

This all stems from a guy at work who wants to buy a Nissan 350Z, but he wants an automatic (which comes standard on the Fairlady version, by the way). His reasoning is that he drives 30 miles to and from work each day and he doesn’t want to deal with the manual in stop and go traffic. First, I have a Jetta that is a manual and I drive through stop and go traffic 12 miles one way every day. It’s not that bad. After a few months of driving a manual, it becomes second nature and you no longer notice it. Secondly, if you don’t want a manual, DON’T GET A SPORTS CAR!!! There are plenty of cars that get better gas mileage than the Z and are acceptable in an automatic. But for gods sake, don’t get a sports car in an automatic!!!